The rate limiting you're encountering is applied at the WAF (Web Application Firewall) level on FusionAuth Cloud, not from the FusionAuth application itself. These rate limits protect customers and are standard across all FusionAuth Cloud deployments.

Rate Limit Configuration

FusionAuth does not publish rate limits publicly and they are subject to change.

Please open a support ticket to obtain more guidance.

Whitelisting for Performance Testing

Since these are network-level rate limits, they cannot be configured within your deployment. However, IP allow listing is available to bypass rate limiting for performance testing if your IP address meets these requirements:

It is static It is owned by your company (not shared infrastructure like a CDN) It is associated with a production server (not a developer's laptop)

If you can provide a static IP address that meets these criteria, you can open a support ticket to get it allow listed. Note that allow list changes typically take two to three business days to implement.

Best Practices for Performance Testing

When planning load or performance tests against FusionAuth Cloud:

Open a support ticket before testing to notify the FusionAuth team of your planned stress test window Don't use Basic cloud deployments for performance testing, as they run on limited infrastructure and results won't be representative. Use a Business or High-Availability plan instead, which you can spin up, test, and tear down as needed Implement exponential backoff when you receive a 429 response - this is the recommended approach for handling rate limits gracefully Distribute requests over time rather than sending bursts of traffic Alternative Testing Approaches

If you cannot obtain an allow-listable static IP address (such as for developer machines or CI/CD pipelines), consider:

Running a self-hosted FusionAuth instance for automated testing, which gives you full control over rate limiting configuration Using smaller-scale testing that stays under the rate limits Related Documentation FusionAuth Cloud - CAPTCHA and Rate Limits FusionAuth Cloud - Load Testing Troubleshooting FusionAuth Cloud API Calls User Search API Documentation Advanced Threat Detection - Customizable Rate Limiting (for application-level rate limits within FusionAuth)