<![CDATA[Unable to Reset Locked Account Password when MFA Enabled]]>It seems like the issue of "When using a password reset flow to unlock a user account, the process may fail if the user has MFA enabled." was noted in the 1.43.0 release. What exactly was the fix?

I am currently trying to set up the forgot password flow for users with locked account (ie. too many failed_login_attempts). For uses who have MFA enabled, they need to complete step up challenge first however I am getting a 500 error when trying to hit the /two-factor/login point to get a trustToken. How do I complete the forgot password flow with trust token for MFA users when their accounts are locked?

]]>https://fusionauth.io/community/forum/topic/3136/unable-to-reset-locked-account-password-when-mfa-enabledRSS for NodeTue, 16 Jun 2026 23:41:28 GMTFri, 12 Jun 2026 20:28:34 GMT60<![CDATA[Reply to Unable to Reset Locked Account Password when MFA Enabled on Tue, 16 Jun 2026 16:07:12 GMT]]>@anthea-mo It looks like the fix is to upgrade.

I also found this on the users accounts being locked.

If this information does not get you where you need, please let me know.

]]>https://fusionauth.io/community/forum/post/8606https://fusionauth.io/community/forum/post/8606Tue, 16 Jun 2026 16:07:12 GMT