@rachel-flatt It is odd that you do not see the page. Are you an admin user? Can you post a screenshot with what you do see? (Please be sure to redact secrets and private information)

@brad sounds super frustrating.

I'll send you a message.

@oliver-muthusami hmmm. I did some poking around Microsoft's documentation and found this.

The inclusion of the refresh token in the response can depend on several factors, including the specific configuration of your application and the scopes requested during the authorization process. If you expect to receive a refresh token in the response but fail to, consider the following factors:

Scope requirements: Ensure that you're requesting the offline_access scopes along with any other necessary scopes.
Authorization grant type: The refresh token is provided when using the authorization code grant type. If your flow differs, the response can be affected.
Client configuration: Check your application's settings in the identity platform. Certain configurations may restrict the issuance of refresh_tokens.

Are you sure you have Entra configured correctly?

@oliver-muthusami Awesome that you got what you need. Thanks for reaching out and letting us know!

@dalamenona This error is coming from Prometheus right? Is there a way to get it to tell you which metric is being reported? If not, could you set up a network monitor and capture the traffic that is being sent to narrow down the metric being sent by FusionAuth that is causing the problem? Maybe then we can look into why FusionAuth is sending the conflicting data.

@oliver-muthusami Have you looked at what Entra ID returns in the reconcile lambda?

@dalamenona I see your point about the Database_primary_pool_MaxConnections being set to 20 on the value for usage being reported above that. Browsing around the web, I came across something that said Database_primary_pool_Usage is over the lifetime of the application, but can't seem to find the source now. You also make a valid point about around the other data defenitions. It may make sense to do a deeper dive into HikariCP sources in general. There may be some answers there.

Anyone here familiar with these numbers?

It may also make sense for you to open an issue with FusionAuth as it is not clear to me if these numbers are coming from FusionAuth or HikariCP.

@fabio-venturi I am not familiar with Prometheus, but I asked the AI on the FusionAuth site and it came back with.

Database_primary_pool_Usage is a Prometheus metric exposed by FusionAuth which reports how much of the primary database connection pool is currently in use. It lets you see whether your HikariCP pool is close to exhaustion and is useful for capacity and health monitoring. [Monitor Prometheus]

In the Prometheus UI you can graph it by entering Database_primary_pool_Usage in the expression box and executing the query. [Monitor Prometheus]

It said it based the answer on the page you found, but I don't know enough to say for certain. Does this make sense to you?

@marcel-beutner If you have found a bug, you may want to report it using the FusionAuth Issues.